Kent-based law firm chooses Oosha to support their IT.
As of January 2019, Oosha has supported Clarkson Wright & Jakes in their move to a hosted desktop solution. For the remainder of the three-year relationship, CWJ has also chosen Oosha to provide them with a comprehensive level of managed user support, including assistance for 3rd party applications.
Founded in 1875, CWJ has grown its firm and reputation over five generations, with values rooted in a strong tradition of integrity and service. Their proactive approach to modern practice required up-to-date technology to support their 80+ users in upholding this level of service.
Following a structured and stringent tendering process run by Lights-On Consulting, Oosha was selected to deliver the solution for increased security, performance and mobility. As a progressive modern practice, CWJ understood the benefit that staying up to date with technology would provide for improving their service offering to clients.
Faced with infrastructure approaching end of life, and a practice management system becoming obsolete, CWJ wanted to take a step forward with their use of cloud technology in order to leverage all the benefits it can bring. Through moving to Oosha’s cloud desktop solution, CWJ gains a cloud desktop which allows for increased staff productivity and remote working.
With CWJ’s initial priority being to move their systems into the cloud, the focus began with the migration of the current on-premise solution to a cloud desktop solution hosted at Oosha’s Private Data Centre. Oosha’s team started working closely with CWJ’s in-house IT team to provide 3rd party support for software related issues on their key business applications including EnVision, BigHand and CCH Central. This allows CWJ’s internal IT team to regain focus on their technology projects to increase the adoption of software and maximise the efficiency of the technology in place. Additionally, the move to Oosha’s tier-4 aligned data centre allows an increased level of security to be provided than on-premise solutions can typically offer.
Andrew Wright at CWJ said, “We were looking for a specialist IT provider in the legal sector who could help us progress our technology to benefit from the modern way of cloud working. With support from Oosha in helping our staff with any application-based difficulties, we can look to focus our attention on completing key technology projects to move forward even further.”