Shropshire-based law firm implements new IT solution with advanced user support.
Having previously struggled to work with a poorly performing IT infrastructure, and with old hardware approaching end-of-life, Hatchers Solicitors decided to review their entire IT environment & strategy.
After evaluating various solutions and providers, Hatchers settled on choosing Legal IT specialists Oosha to deliver a new Virtual Desktop solution that gives a stable platform to their SOS and DictateNow legal applications, revolutionises their staff IT experiences and increases efficiency.
The solution itself was centred around providing all 60 users with true mobility through integration with Office 365 – something that provided a great advantage during the pandemic. The new solution has allowed all users to seamlessly transfer to remote working without a second thought as to whether the system could cope.
To supplement the new solution Oosha has provided a redesigned, updated and re-cabled office network infrastructure and a Wide Area Network that links sites together. This enhanced set-up was necessary to ensure the consistent connectivity Hatchers required to provide the highly responsive legal service for which their firm has become renowned.
In terms of ongoing IT support and Management, Oosha has been tasked with supporting the existing internal Hatchers IT team by leading on much of the proactive systems and security management. This has ensured that the internal team is free to focus on developing the software applications to better aid the law firm in achieving its tech strategy aims.
Moving forward Hatchers hope that by partnering with a legal IT specialist such as Oosha that they can use advances in legal tech to further enhance an already formidable reputation for delivering high quality services to their clients.
Learn more about Oosha’s offerings at oosha.co.uk.